Stress Awareness Month: Managing Stress with Mindful Walking Walking is a great way to manage stress, but many people carry their stress with them while walking. They replay conversations, worry about what’s next, or try to solve work problems. In doing so, they...

Empathy Overload in Customer Service Customer service effectiveness depends on the ability to show accurate empathy, even when it is not appreciated. Interpreting and responding to emotional cues all day takes great mental effort, so if you’re a customer service...

Build Your Physiological Reserve to Survive Illness Physiological reserve is your body’s ability to tolerate and recover from stress, illness, and injury. The concept becomes increasingly important with age. Although many people focus on preventive care,...

Practical Steps to Financial Wellness The worst part about financial stress is not necessarily the unpaid bills; it’s the toll on your mental health. When stressed about finances, money may be the only thing on your mind. Other parts of life can suffer as a result,...

“Meta-Communication”: Understand It and Avoid More Conflicts “I like your new shirt … I think…” Meta-communication refers to the underlying messages a person conveys beyond their actual words. It reflects how something is said—tone, body language, timing, and other...

Productivity Tip: Use the “Rule of Three” The “Rule of Three” is a simple productivity strategy where you focus on only three main tasks or goals each day to maximize success. This strategy helps reduce overwhelm while increasing true progress. At the start of your...

Helping Teens Say No to Vaping If you are a parent concerned about helping your teens avoid vaping, you need to clearly communicate your disapproval. Parents who educate their children and set boundaries—even if teens seem not to listen—have the most influence on...

Saying “Yes”to an EAP Supervisor Referral If your supervisor suggests visiting the Employee Assistance Program (EAP) because of performance, attendance, or a personal concern, don’t hesitate. You might think, “I should handle this on my own,” but EAPs exist to make...

Beat Heat Exhaustion If you work in summer heat— rooftops, roads, landscaping, construction sites—you know how brutal hot, humid days can be. Staying hydrated is essential, but you need to do more to prevent heat illness. Hydration and “powering through” won’t prevent...

A Staycation Might Be Just What You Need Can you really take a vacation in your own town that promises to be full of fun and memories? Often called a staycation, the budget-friendly idea may sound unappealing at first. But if you can manage the cost of a nearby...